General Questions

Our team will provide all the products needed to service your property to a 5 star review standard. You will need to provide hardware such as a vacuum cleaner, mop and bucket oh and hot water!
It really depends on size but a good guide on a 2 bedroom for example is 2 hours on site. You can speak with our customer service team for an average time.
Yes, the team will make sure the property is left for the guests to enter with the property locked up and the key if any placed in the lockbox.
All cleans are paid by debit or with credit card. First time customers pay in advance with repeat customers paying in completion.
Yes, we do offer a linen service only but it will have additional delivery costs along with a possible deposit depending on volume
We would recommend a 48-hour window for bookings. For key date bookings such as Bank holiday weekends, Festivals, and other days we recommend booking as early as possible.
We can offer a same day book and callout for your Airbnb in Edinburgh but you most likely will pay a premium for same day service.