In Airbnbs algorithm poor reviews and cleaning scores from guests are going to negatively impact your bookings. You may not be worried about this too much in high season but when it reaches low season this is going to result in a vacant property for longer periods for sure. Airbnb Cleaning Edinburgh has decided to share with you 7 simple ways to improve and help towards your 5 star reviews
1- Check Out Communication
Reminding your guest through your automated messages on Airbnb, and Booking.com about check out times and procedure is the easiest way to make sure the property is vacant when you arrive to clean it. Make sure to remind them about leaving keys back!!
2- Guest departure requests
It’s not unreasonable to ask the guests to complete several tasks before leaving. You can ask the guests to leave out the waste to the bins. Make sure they check all drawers, under the bed etc for lost items. This way the guest hopefully will pick up any extra mess left.
3- Cleaning procedure
Have a procedure or process to your clean. If you start upstairs in a house for example and work your way down. Strip the beds first, clear out the bathroom towels, empty bins and bring downstairs. With a process in place, you will quickly master a time saving process.
4- Linen placement and storage
If you store fresh linen on site, make sure you have this in a secure location. Having extra towels, sheets and pillowcases just in wardrobe will often lead to guests assuming they are for use and using them. Keep them in a locked location or box and this way you will always know what you have on site that is fresh. Also if possible always try and use clean white linen.
5- Scented cleaning products
Having your Airbnb looking clean is so important but us humans love the smell of a nice clean home. So, make sure not to scrimp on cleaning products and pay a little extra for good quality scented products. A little trick we like to use is placing a cap of Dettol in with our boiling floor water and floor cleaner. It leaves a very clean smell and guests appreciate it.
6- Mattress and Pillow Protectors
For some guests the absence of either of these simple purchases is unforgivable. It’s a small outlay and places an extra layer of cleanliness to your Airbnb homes beds and bedding. You don’t need to wash these each stayover, but it certainly makes a guest happy and keeps your Mattress and Pillows lasting longer.
7- Final Touches
How much do you like a cup of Coffee or Tea in the morning? Personally, it’s the first thing I do when I wake up, boil the kettle. Treat your guests with Tea bags, coffee capsules, milk sachets, sugar and the vital packaged biscuits.
Whilst these steps alone wont guarantee you a 5 star cleaning review it will certainly help. If you are looking for information on how you can improve your services or would like to have your Airbnb Cleaning Managed in Edinburgh please reach out to us